Narrator speaks: If you arrive in Indianapolis after 09:00 PM, we recommend that you stay at a hotel near the airport. A person wearing a backpack approaches the display. Video: Visitor information center display at the airport. They can assist you with lost luggage and will collect your contact information so that your bags can be sent to you once they are located. Their offices are just behind the baggage claim. Narrator speaks: If your bags do not arrive, you should see a service representative for the airline you traveled with. A directional sign showing where each airline’s office is. Video: Bags arriving on the conveyor belt at a baggage claim. Narrator speaks: You can also follow other passengers you recognize from your flight or ask for assistance from airport staff at the guest services desk. A person wearing a backpack approaches the Guest Services desk. Video: Travelers walking toward the baggage claims. Narrator speaks: Each numbered carousel has a sign stating which flights it is servicing. Video: A display on Baggage Claim 3 that shows incoming Delta flights, along with the status of the baggage unloading process. Narrator speaks: You will find any luggage or bags you check during your flight at baggage claim. Video: A first-person view of riding the escalator down. Video: A person wearing a backpack walks toward an escalator. Narrator speaks: Continue to look for and follow the overhead signs, directing you to the baggage claim area and take the escalator down to the baggage claim. Video: A blue sign that says “Baggage Claim/Reclamo del Equipaje” with an icon of a suitcase and an arrow pointing down. ![]() Narrator speaks: Once you leave your plane and have gone through customs, if you have not already done so, you will walk through Civic Plaza, where there are several shopping and dining options. The map is animated to indicate arrows from each concourse to Civic Plaza in the center of the terminal. Narrator speaks: We recommend that you fly into the Indianapolis International Airport to simplify your travel experiences. Narrator speaks: The Office of International Services is excited to welcome all of our new international students. ![]() Video: A Southwest Airlines jet touches down on a runway at the Indianapolis International Airport.
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